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Founder
![]() ![]() Gamertag: Twis7eD
Location: Chicago, IL
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Xbox 360 Secondary Error Codes
THIS ERROR CODE GUIDE IS IN NO WAY OFFICIAL NOR DO WE MAKE ANY CLAIMS TO ITS ACCURACY. 100% of the info here was discovered by Scene Members through trial and error, a lot of the information is probably incorrect, but it is our best guess. If you discover something that is incorrect or not included please PM twistedsymphony to update the guide. Neither Xbox-Scene, twistedsymphony, nor any of the guide contributors take responsibility for any actions you might take as a result of reading this guide.
NOTE: This is the original Error code guide. This list was created 100% by the good members of the Xbox-Scene forum and myself. Below are the only other website that have obtained permission to repost this guide all other instances are unauthorized and probably plagiarized. If you would like to repost this list I usually have no problem with it... don't be a scumbag - just ask. Official Mirrors: Llamma.com DeKazeta (Translated to Spanish) Robin Hoods Playground Fanaei Game Studio (Translated to Persian) Xbox 360 Problem Fix Jantoh Blog Kato360 Xbox DIY Acid Mods RROD-Fix --==ERROR Codes==-- If there is a problem with the Xbox360 The LEDs in the ring of light will flash in a particular pattern. The pattern itself leads some insight to the problem. Certain patterns will lead to numbered error codes which will provide further insight to the problem. The numbered error codes are described below their corresponding LED code. After reading this guide if you'd like to discuss the problems you're experiencing with others you can do so in the following thread: http://forums.xbox-scene.com/index.php?showtopic=462099 these are the codes we know so far... Please contribute if you know of new codes that are not part of this list. ============================= Sections 1, 2, 3, and 4 are flashing red - The AV cable cannot be detected / \ \ / THINGS TO TRY
Sections 1, 3, and 4 are flashing red - General Hardware Failure / \ \ / Check the secondary Error Code per the instructions in the section below THINGS TO TRY
Sections 1, and 3 are flashing red - Overheating / \ \ / Alternatively Overheating can be cause by the console locking up or "freezing" after a set amount of time. Lockups that occur at a specific point in a game are generally problems with the game itself and not caused by overheating. THINGS TO TRY
To try to prevent this problem, use the following precautions:
Some people think that doing this might help "fix" an overheating console, in fact doing so could cause even bigger problems. Electronic devices like your console are made to function at and around room temperature, extreme cold temperatures can often cause just as many problems as extreme warm temperatures (such as overheating). Also if the console is located in a dramatically cold area while running, the difference in temperature between the hot console and cold air can create condensation which in turn will short out your console making the situation far worse. Condensation will happen more quickly if your console is overheating due to the greater difference in temperature. In short... DON'T DO IT. A more aggressive Solution to overheating is to improve the cooling system of the console. The best solution is to replace the thermal compound. If you attempt this you do so at your own risk. If you're console is still under warranty it is recommended that you contact MS for a replacement before attempting to fix it yourself. ============================= Section 4 is flashing red - Hardware Failure / \ \ / The Specific Type of hardware failure can be determined by the error code displayed on the screen. If the screen is blank or you would like additional information follow the instructions for determining the secondary error code in the section below E01: possibly a power supply problem E02: possibly a Network Interface problem (might be fixed by loosening the x-clamps) E03: possibly Power problem could be the PSU could be the GPU/CPU, somehow the console isn't getting clean power from the power supply. E04: Unconfirmed: There is a problem with the Southbridge Chip usually dealing with how it connects to the mainboard (cold solder joint/bridged solder joints) E05: CPU over heating - If you are receiving this error after disassembling your console make sure to all 8 of the heatsinc screws are tightened securely to the board/heatsink holes. E06: GPU over heating -ensure your x-clamps are installed properly. E07: RAM over heating E08: Unconfirmed: General I/O Malfunction, could be caused by an error with any of the I/O devies such as A/V port, USB, Hard drive, DVD drive, etc. over torquing of the AV or heatsync bolts can cause this error. E09: Unconfirmed: This can be caused by two completely different things either: A. DVD Drive Time out - Can be caused by problems with a firmware flash. This is also speculated to sometime be caused by a problem with the southbridge chipset on the motherboard based on how it connects to the DVD drive. B. GPU error, generally caused by a poor connection to the mainboard (cold solder joints/bridged solder joints) See error E18 for more information E10: Unconfirmed: CPU error, generally caused by a poor connection to the mainboard (cold solder joints/bridged solder joints). This can also be triggered by an error with the TSOP. E11: (not yet known) E12: Possibly a problem with temperature control E13: Unknown: could be caused by a short between the heatsink and surrounding capacitors E14: (not yet known) E15: (not yet known) E16: Unknown: Likely a cold solder join in GPU or Ram chips (see error E18) E17: (not yet known) E18: Error in the "Digital Backbone" (CPU/GPU/RAM), this is usually caused by a cold solder joint between the GPU and the mainboard. There are two theories to fixing this one deals with the "X" clamps that hold down the chips. The other involves re-Heating the chips. DO NOT attempt either of these if your console is still under warranty. If your console is still under warranty return it to the store where it was purchased or call MS to have it replaced. E19: Unknown: GPU Error this is usually caused by bridged solder points where the GPU connects to the mainboard. see error E18 for more detailed information E20: likely a Ram error, this can be caused by a cold or bridged solder joint on one of the Ram chips. ... E32: (not yet known) E33: (not yet known) E34: (not yet known) E35: over heating GPU possibly due to lack of thermal compound. ... E45: Unknown (possibly dashboard update related) E52: (not yet known) E64: DVD Drive Error - Dvd drive timed out during reset :Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot. also it could mean that the Kernel can't be launched/signature in NAND Flash chip is broken It could be possible after bad update. http://forums.xbox-scene.com/index.php?sho...p;#entry4156375 This might also be caused by a bad SATA cable. E65: DVD Drive Error - Dvd drive is not DMA configured :Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot. E66: DVD Drive Error - Dvd drive pairing failure: DVD model, or version does not match that of the version expected by the dashboard. OR the firmware version on the drive is older then the firmware version expected by the dashboard. Make sure the DVD drive is of the same version originally included with the console and that it is using either the original firmware included with the console or newer. if drive can eject, read, and write under windows but errors on console, replacing original firmware should fix issue. E67: Hard Drive Error - Hard drive timed out during reset: It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it. E68: Hard Drive Error - Hard drive not DMA configured: It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it. Also this can be caused by a problem with the fans that make them draw too much power, it can also be caused if you have unnecessary accessories attached to the console like an external fan unit. Attempt to remove unnecessary accessories first, and then necessary components such as the hard drive and USB devices. If you have any case mods you may want to investigate those as well. E69: Hard Drive Error - Reading the HD Security sector failed: It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it E70: Hard Drive Error - Hard drive not found E71: Dashboard Error - Error within Xam.xex: possibly a dashboard update error, Check below in the "Console Reset Codes" for instructions. If that does not work there is no other solution and the console must be sent back to MS for repair. E72: Dashboard Error - Error within Xam.xex: Like a problem with the NAND flash E73: I/O Hardware Error - Couldn't calibrate HSIO Bus from edram: this error is likely caused by a problem with the Ethernet port or supporting control devices E74: I/O Hardware Error - HSIO related, could be crc error, or many things: There is high chance it's a scaler chip problem (the "ANA" or "HANA" chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. Microsoft covers this error under their 3-year warranty, this is availble to anyone who hasn't modified their console. contact MS to get a free replacement console before attempting to fix this yourself. Failing that this error In some cases it is a problem with the GPU and may be repairable by doing the x-clamp replacement (see error 0102) E75: Ethernet Error - Couldn't read ethernet phy vendor: Strange but sometimes caused by the DVD drive not being connected properly. E76: Ethernet Error - Couldn't complete ethernet reset: This error is usually cased by the Ethernet port's controller chip, a dead chip may not cause the error but removing the Ethernet controller chip does, it may also be caused by other Ethernet related problems. E77: Ethernet Error - phy request is already processing/reading reg failed/Failed to write reg: This error is sometimes caused by power problems with the RAM chips. It might be cause by a short between the heat sink and resistors or by more serious problems with the RAM. [more info] E78: Dashboard Error - AsicId check failed E79: Dashboard Error - Couldn't start xam.xex: probably a file system corruption, it could also be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it. E80: Dashboard Error - Wrong LDV version in NAND Flash: This is in new dashboard. You have the update but haven't R3T6 resistor. You can: -Downgrade to old dashboard, solder back the resistor and then update your xbox -If you have CPU Key, get current NAND Flash image and fix LDV (just add 1 up to latest kernel). (See error 1100) ============================= --==SECONDARY ERROR CODES==- The specific type of hardware failure can be determined by a "hidden" error code
Here is how you interpret the LEDs to get the code number:
0001 See Error E01 0002 See Error E02 0003 See Error E03 0010 See Error E04 0011 See Error E05 0012 See Error E06 0013 See Error E07 0020 See Error E08 0021 See Error E09 0022 See Error E10 0023 (not yet known) 0030 See Error E12 0031 See Error E13 0032 (not yet known) 0033 (not yet known) 0100 See Error E16 0101 (not yet known) 0102 See Error E18 0103 See Error E19 0110 See Error E20 ... 0200 (not yet known) 0201 (not yet known) 0202 (not yet known) 0203 See Error E35 ... 1000 See Error E64 1001 See Error E65 1002 See Error E66 1003 See Error E67 1010 See Error E68 1011 See Error E69 1012 See Error E70 1013 See Error E71 1020 See Error E72 1021 See Error E73 1022 See Error E74 1023 See Error E75 1030 See Error E76 1031 See Error E77 1032 See Error E78 1033 See Error E79 1100 See Error E80 ... 1444 and up There is no "4" in the error codes. Four lights is a "0" go back and check your code again. ============================= --==Power Supply Color Codes==-- no light - No Power - Power supply is not receiving power from the mains Green - Power On - Power supply is plugged in and receiving power from the mains and the console is powered on. Orange - Stand By - Power supply is plugged in and receiving power from the mains but the console has not yet been powered on. Red - Power Supply Error, Power supply is plugged in and receiving power from the mains, but there is a problem preventing it from delivering power. this can be caused by the following:
--==Console Reset Codes==-- Clear All Installed Game Updates and Console Cache
--==Sending in your Console for Repair==-- If none of the above suggestions work, contact MS customer support get get a support ticket started. If your console is still under warranty DO NOT attempt to open it and fix it yourself. MS will fix it promptly and for free and if you open it you loose the free support. Check the documentation that came with your Xbox 360 for contact information. In the US Customer Support can be reached at 1-800-4-MY-XBOX (1-800-469-9269) ============================= This FAQ is constantly changing and I do my best to keep it as up to date as possible.. If you would like to help please send me a PM with any additional info/links that you feel should be included/corrected with this FAQ. :beer: After reading this guide if you'd like to discuss the problems you're experiencing with others you can do so in the following thread: http://forums.xbox-scene.com/index.php?showtopic=462099 I deserve no credit for what is written here, I simply compiled this guide with information provided to me by others the real credit goes to those listed below... Thanks to everyone who has help me build this: posure diacronic XGC xINSANITYx tommiwan Team Modfreakz neoed30 Xfab29 rsintx BenS leorimolo CajunSniper gwashington42490 G0t M4xx 21 mp3boy bluefalcon ethylique MatrixNeo sodiumba Taher sniper68500 fierygt letsmod maysam fire4adrymouth Chickan mikeloeven Slickness mightywiz Very Special Thanks to sowa99 as well as HvxHcC, Tmbinc, and redline99 from XboxHacker who have provided a majority of the discoveries. |
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#2 |
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VIP
![]() ![]() Gamertag: StubidMonkey
Location: FL
Posts:
301 posts
Member No.: 5591
Join Date: Mar 2010
Thanks Received: 25
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hey Twis7eD here a couply
E33 | 0201 | No Audio/Video E17 | 0101 | USB port (bridged pins) E32 | 0200 | Cold solder joint GPU/RAM E33 | 0201 | Cold solderjoint-> GPU/RAM this site a little better if your going to try and fix it yourself http://xbox-experts.com/errorcodes.php Last edited by Stupid Monkey; 07-15-2010 at 02:18 PM.. |
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#3 |
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Founder
![]() ![]() Gamertag: Twis7eD
Location: Chicago, IL
Posts:
4,807 posts
Member No.: 1
Join Date: May 2009
Thanks Received: 1088
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Those might be wrong or old. This is the newest guide out there. It was updated 5 days ago. If those were correct then they would've been put into the guide.
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#4 |
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Hero Member
![]() Gamertag: xXCry Morex
Location: Chicago, IL
Posts:
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Member No.: 5147
Join Date: Mar 2010
Thanks Received: 183
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I find it funny that my HDD gives other people errors except my box ^___^
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