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How To Exchange Banned Or Unusable Console To Microsoft (No Warranty)
Old 06-21-2010, 07:23 PM   #1
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How To Exchange Banned Or Unusable Console To Microsoft (No Warranty)

Thanks to Ghost Sarge from se7ensins forum, for posting this. I just copy and pasted it.

>>>: Before you do this register the Xbox under your name. You can do that by calling Microsoft or go to the xbox website and Register it there.

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If this tutorial worked for you, I highly encourage you to donate if you haven't already OR AT LEAST + REP.

So far I've done this four times so I can confirm this works.(decided to make this tutorial because I was bored.Even though I've done this a while ago I had to do it again today because I was console banned for the 4th time).

1.Start off by dialing 1800-4-MYXBOX (18004699269)

2.You will be greeted by a message about banned users (ignore it) * Not any-more

3.Next you want to work your way to repairs and say "Agent" to get a representative on the line.

4.If they will ask you questions (name,location,etc..) ANSWER ALL TRUTHFULLY

5.BUT (if they ask you trouble shooting questions just say you did them all) tell them the console is still displaying e74 on your TV in white letters (with black background and that the console has one red light at the bottom right). *They Don't ask you this any-more

6.If they ask you to use Xbox.com to do the repair, say it doesn't work for you.

7. If done correctly, the agent will ask you to write a reference number down, after telling you that they will send a shipping box to your address and whatever. * they don't do this any-more, they sent you a packing slip to you by email that you gave them. then you have to get a box yourself and send it in.

8.(Keep in mind, shipping and everything is covered by MS) you should receive your shipping box at your doorstep within 7-9 business days.

9. When packing Xbox in box, be sure to send JUST THE XBOX WITH NO HDD OR CABLES.

10.Send shipping box to your local UPS or (whatever shipping company delivered to you) and your new console will be returned as fast as shipping takes (1 month absolute MAX, usually 1 week) feel free to roll in the Thanks.
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The reason why this works, is because E74 is a hardware failure (Thus Microsoft's fault entirely covered out of warranty).

EDIT: Its been about a week and my console is just around the corner from me receiving it (picture proof, also proving that MS extends your warranty after sending your console in)W00T ANOTHER YEAR OF WARRANTY! i CAN HAZ PINZ PL0X! * they give you a 90 day Warranty now


(they don't extend warranty till they are about to send it back so don't panic)EVEN THOUGH I HAD NO WARRANTY LOL

EDIT: If the representative is giving you a hard time, hang up, call back, get your console re-registered(say you bought it at gamestop or something) then follow my tutorial. * I had this http://www.llamma.com/xbox360/repair...rror-codes.htm on my computer just in case they ask you something.

EDIT: Quick Video I found on removing warranty sticker



EDIT: If none of that works for you, your last resort is buying a new Xbox or gutswapping. How to Gut Swap
And I have done this myself with two other xbox's and i can say this works. here proof of one of my trade in:

Last edited by Stupid Monkey; 06-22-2010 at 05:37 PM..
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Old 06-21-2010, 08:01 PM   #2
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Wish I would have known about this a year ago when my drive went bad...
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Old 06-21-2010, 08:31 PM   #3
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This deserves a cookie to you and to the maker! Thank you! i have a xbox so far from its warrenty that has over heating problems so i will do this tomorrow and post how it went!
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Old 06-22-2010, 06:40 AM   #4
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This deserves a cookie to you and to the maker! Thank you! i have a xbox so far from its warrenty that has over heating problems so i will do this tomorrow and post how it went!
Good luck
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Old 06-22-2010, 03:53 PM   #5
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Ok so i called and btw the call was about an hour long. but anyway they said no.

They were saying that i have to return it to the manufacturer and they basicly would not do **** for me but they were like indian with some weird *** accent,
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Old 06-22-2010, 05:34 PM   #6
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what did you say exactly? sometime there dic*ks and you have to hang up and call them again.
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Old 06-22-2010, 06:58 PM   #7
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Quote:
Originally Posted by Stubidmonkey View Post
what did you say exactly? sometime there dic*ks and you have to hang up and call them again.
I said that i had the E 74 error in Big white errors with abuch of other words. ( i dont have that error ) They asked for my serial number. The first thing they said was i was out of warrenty so it was pretty much over from the start and i did call back, I said the same thing when i called back on they put me though my info BS ( Home address, Name , etc ) Idk i am going to call tomorrow and ask if i can talk to a American not indian because there accents are to heavy and they follow the rules WAY to much.

I will also try to record my conversation and post it.
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Old 06-22-2010, 08:00 PM   #8
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Quote:
I said that i had the E 74 error in Big white errors with abuch of other words. ( i dont have that error ) They asked for my serial number. The first thing they said was i was out of warrenty so it was pretty much over from the start and i did call back, I said the same thing when i called back on they put me though my info BS ( Home address, Name , etc ) Idk i am going to call tomorrow and ask if i can talk to a American not indian because there accents are to heavy and they follow the rules WAY to much.

I will also try to record my conversation and post it.
The way to get around the "out of warranty" is to call them up and Re-register your xbox. he going to ask for your name, zip and whatever (ANSWER ALL TRUTHFULLY). then your done with the Re- Register part. if he doesn't say anything about the warranty, ask him/her about it. he/she going to ask you where you get it from, say i get it as a gift for my birthday. add that your mom or some-one get it from Gamestop. then he/she should ask you if you have a receipt for it? say no you get it as a gift. then he/she should say ok and you should have a warranty now. try it and good luck

Last edited by Stupid Monkey; 06-22-2010 at 08:03 PM..
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Old 06-25-2010, 01:37 PM   #9
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3 times a charm it worked!

But they said it was repairable and they were fixing a " e74" and i have over heating... Shiiiittttt
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Old 06-25-2010, 02:17 PM   #10
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wait do you need a warrenty sticker on it?
i have a old box under my bed with a lost kv when i flashed it -_-
and it would be cool if i got a free one
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Old 06-25-2010, 02:20 PM   #11
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they added 1 year warrenty as soon as they said send it in so i didnt need to remove sticker
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Old 06-25-2010, 04:06 PM   #12
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Quote:
wait do you need a warrenty sticker on it?
i have a old box under my bed with a lost kv when i flashed it -_-
and it would be cool if i got a free one
Put a warranty sticker on it and the dvd drive, just to be safe and wait intil you get your xbox back before you call about the one under your bed.

Angel are they sending you a box or are they emailing you a packing slip to put on a box ?
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Old 06-25-2010, 04:10 PM   #13
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They are emailing me that slip
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Old 06-25-2010, 04:23 PM   #14
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Cheap bastards, they cant even send boxes to people anymore lol
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Old 08-12-2010, 01:53 PM   #15
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Worked and after like 5 days with UPS I got it back!!!
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Old 08-12-2010, 02:20 PM   #16
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i wish i saw that vid on how to remove the warranty sticker a week ago.
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Old 08-12-2010, 02:57 PM   #17
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i wish i saw that vid on how to remove the warranty sticker a week ago.
you can buy them off ebay for like 5$
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